AI Music Studio is distributed exclusively through the Microsoft Store.
All purchases of AI Music Studio are subject to Microsoft's standard refund policies for Microsoft Store purchases.
To request a refund:
Microsoft's refund policy for apps and games generally allows refunds within a specific timeframe after purchase. Eligibility depends on:
Note: Microsoft reviews all refund requests on a case-by-case basis. Approval is not guaranteed and depends on Microsoft's policies and terms of service.
AI Music Studio includes a 7-day free trial period. We encourage you to fully test the application during this trial to ensure it meets your needs and that your system meets the technical requirements (NVIDIA RTX GPU with 12GB+ VRAM for local AI generation).
Please review the system requirements carefully before purchasing. AI Music Studio requires:
Systems that do not meet these requirements will only run in cloud services mode, which requires separate paid API subscriptions.
For specific questions about refund eligibility or to initiate a refund request, please contact Microsoft Support directly:
Important: AI Music Studio (Gain Publishing) does not directly process refunds. All refund requests must be submitted through the Microsoft Store refund process. This policy is effective as of March 2026 and is subject to Microsoft's terms and conditions.